FruitfulAI

    AI training for property teams, from an ex-JLL surveyor

    I qualified as a chartered surveyor and worked at JLL in London and Sydney. I left the profession in 2012 and spent the years since building and running businesses. I bring both to property firms: the grounding to know where the professional lines sit, and an operator's eye for where the hours go.

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    In force since 9 March 2026

    RICS now holds a named surveyor responsible for AI output

    The professional standard on responsible use of AI in surveying practice applies to members and regulated firms worldwide. Where AI has a material impact on service delivery, an appropriately qualified and named surveyor has to prepare or supervise the written decision on its reliability.

    The firm discloses that use in its Terms of Engagement. It also has to seek specified information from providers before it buys anything.

    Where training comes in

    A team that has never been shown how to check AI output is in no position to sign off its reliability.

    Source: RICS, Responsible use of artificial intelligence in surveying practice

    Free guide

    The Property AI Starter Kit

    Ten prompts for the property jobs nobody enjoys, plus the one-page policy that keeps client data where it belongs.

    • Ten property prompts, written for lease summaries, service charge replies, arrears chasing and landlord reports
    • A one-page AI policy you hand the team, covering what goes near a tool and what never does
    • The order to start in, from the first job worth fixing to the first worth automating
    Send me the starter kit

    Who I am

    Dicky Broadhurst, founder of Fruitful AI

    Dicky Broadhurst

    Former chartered surveyor, AI trainer

    Auctions and hotels at JLL in London, then capital markets and industrial sales at JLL in Sydney. I know the workflows and the professional red lines. I worked inside them.

    I left the profession in 2012 to build businesses, including seven years running an ecommerce brand to two million in sales with a team of up to fifteen. That is where I learned what saves a team time. It is the version of AI training I bring to property: practical, tool-agnostic, and honest about where a human still signs off.

    Sessions run in person across Hampshire, Dorset, Sussex and London, or online. I build them around a short survey of your team beforehand, so the examples are yours.

    Common questions

    The questions property people ask about AI.

    Where does AI save a property firm time?

    At the document-heavy end: lease summaries, service charge queries, arrears letters, landlord reports and the research nobody has time for. Start where the same job repeats every week.

    The full picture across the disciplines

    Which team should go first?

    Property and asset management, in most firms. It is the most operational and the most document-heavy, so the hours come back fastest and show up in something you already measure.

    What this looks like for a management team

    What does a training session look like?

    Built on your own work, after a short survey of the team beforehand. Half a day or a shorter taster, tool-agnostic, and people leave having used it on a real job that week.

    How the training runs

    Which AI tool should a property firm buy?

    If the work lives in Microsoft 365 and IT has cleared it, start with Copilot. An assistant sitting inside Outlook gets used. For the harder drafting and analysis I reach for Claude, which is what I use every day, and the briefing skill carries across all of them.

    Where Copilot fits for property

    Where is the line for a surveyor using AI?

    Assistive on the gathering, the drafting and the checking. Never on the opinion, the figure or the sign-off. Liability does not move because a tool got faster.

    Where the line sits for surveyors

    Is our client and tenant data safe?

    On a paid business tier with a written policy, firms do this routinely. On a personal free account loaded with client documents, no. The tier and the policy decide it.

    Do we need to buy new software?

    Usually not to start with. A capable tool tends to sit inside the Microsoft or Google licence you already pay for, and the first month is better spent finding out who uses it than choosing between vendors.

    We bought licences and nobody uses them. What went wrong?

    Almost always the training, or the absence of it. Seats handed out with an email get one try, then a quiet drift back to the old way.

    Do you run sessions in person or online?

    Both. In person across Hampshire, Dorset, Sussex and London, or online for teams further afield. The survey beforehand works the same either way.

    Articles

    Booking a session for your team or event?

    Tell me the size of the room and what you want people to walk out able to do, and I'll put a session together for it.

    Where is your team?

    Twelve questions, three minutes. You get a score, the rung your team is on, and the one change worth making this week.

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